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To enhance security and ensure compliance with local payment regulations, certain transactions may be redirected to secure, verified payment gateways. This also allows for a smoother and more reliable payment process.

At Transact Bridge, security is our top priority. We use advanced encryption and comply with international security standards like PCI DSS, ensuring that all payment details are protected and secure.

We support a range of payment options, including UPI, credit and debit cards, net banking, and digital wallets, to provide flexibility and convenience.

Once your order is complete, you’ll receive a confirmation email with a tracking link or order number. You can use this to monitor the status of your purchase.

If your payment fails, try refreshing the page and reattempting the payment. You can also check your bank or payment app for any alerts. If the issue persists, please reach out to our support team for assistance.

Yes, once your payment is successfully processed, we will send a confirmation email with all order details to your registered email address.

The final amount may vary due to factors such as currency conversion, bank fees, or added taxes. Check your payment summary for a detailed breakdown.

Payment failures can happen for various reasons, including insufficient funds, network issues, or bank-related restrictions. You can contact your bank for further clarification or try a different payment method.

If the page freezes, avoid refreshing immediately. Wait a moment to see if it resumes. If the issue persists, close the browser, reopen it, and attempt the payment again. Reach out to our support team if the issue continues.

Most payments are processed instantly. However, in rare cases, it may take a few minutes for verification. If you experience delays, you can contact support for an update.

You will receive an instant confirmation on the screen and a confirmation email upon successful payment. Alternatively, you can check your bank or payment app for a transaction record.

Transaction limits depend on your payment method and bank policies. UPI and some card providers may have daily transaction limits, which we recommend checking with your bank.

If you notice a duplicate charge, it could be due to a processing delay. In such cases, only one transaction is usually completed, and the other charge should drop off. If both charges remain, please contact us to investigate.

Yes, if you are eligible for a refund, we will process it according to our policy. Refunds are typically issued within 5–7 business days, depending on your payment provider.

Verification helps ensure the transaction is legitimate, protecting both you and the merchant. This step complies with regulatory requirements for payment security.

Error messages may appear due to incorrect information, expired cards, or connectivity issues. Double-check your details, and try again. If the issue persists, contact our support team.

If your payment was successful but the order wasn't completed, please contact our support team with the payment reference, and we will help finalize your order or initiate a refund if necessary.